Terms of service

Terms of Service

Electric Bikes Scooters

These Terms of Service govern your use of the Electric Bikes Scooters website and the purchase of products from us. By accessing our website or placing an order, you agree to these terms.

1. General

Electric Bikes Scooters operates as an online retailer of electric bikes and scooters. All products are sold online and fulfilled directly by third-party suppliers and manufacturers.

We reserve the right to update or change these Terms of Service at any time. Continued use of the website constitutes acceptance of any changes.

2. Eligibility

By placing an order, you confirm that you are:

At least 15 years of age
Legally capable of entering into a binding contract

3. Product Information

We aim to ensure all product descriptions, specifications, images, and pricing are accurate. However:

Images are for illustrative purposes only and may vary slightly
Specifications and availability may change without notice
Minor differences do not constitute a fault

4. Pricing & Payments

All prices are listed in Australian Dollars (AUD)
Prices may change without notice
Full payment is required at the time of purchase
Orders are not confirmed until payment has been received

5. Orders & Availability

All orders are subject to availability and supplier confirmation
We reserve the right to cancel an order if a product becomes unavailable or pricing errors occur
In such cases, a full refund will be issued

6. Shipping & Delivery

Orders are fulfilled directly from supplier warehouses
Delivery timeframes are estimates only and not guaranteed
Delays may occur due to backorders, courier delays, or factors beyond our control

For full details, please refer to our Shipping Policy.

7. Backorders & Pre-Orders

Some products may be available on backorder or pre-order, it will say in their item description. It is not our fault if you do not read the description.
Dispatch will occur once stock becomes available
Estimated dates are indicative only and may change

By placing a backorder or pre-order, you acknowledge and accept extended delivery timeframes.

8. Returns, Refunds & Warranty

Returns, refunds, and warranties are handled in accordance with:

Our Return & Refund Policy
Manufacturer warranty terms
Australian Consumer Law

9. Use of Products & Safety

Electric bikes and scooters must be used:

In accordance with manufacturer instructions
In compliance with local laws and regulations

Electric Bikes Scooters is not responsible for:

Improper use or misuse of products
Injuries, accidents, or damages resulting from use
Modifications or unauthorised repairs

10. Limitation of Liability

To the maximum extent permitted by law, Electric Bikes Scooters is not liable for:

Indirect or consequential losses
Loss of profit, income, or business
Delays or failures outside our reasonable control

Nothing in these terms limits your rights under Australian Consumer Law.

11. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Electric Bikes Scooters or its licensors and may not be used without permission.